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PlayOnline Login Issues (Oct 21); Registration Server Maintenance (Oct 23)
Posted by: Cuer - Fri Oct 21st, 2005 06:26 pm EDT
[Updated twice, with further PlayOnline Login announcements.]



From:PlayOnline
Oct. 21, 2005 17:45 [PDT]

PlayOnline Login Recovery (Oct. 21)

At the following time, we experienced login difficulties with PlayOnline and its services.

After the investigation, we have determined that the cause was due to the failure of the server equipments.
The recovery process is now complete but we will continue to investigate and maintain best service possible. We deeply apologize for the inconvenience this may have caused.

In case if you are still experiencing login difficulties, please try again after restarting your equipments.

[Date & Time]
Oct. 21, 2005 from 13:09 to 17:40 (PDT)

[Details]
Login difficulties with PlayOnline and its services.

[Affected Services]
PlayOnline

Official PlayOnline Announcement



From: PlayOnline
Oct. 21, 2005 15:05 [PDT]

PlayOnline Login Difficulties (Oct. 21): Follow-up

This is a follow-up to the previous news regarding login difficulties with both PlayOnline and its services.

Currently investigation and recovery work are underway and we hope to resolve this issue as soon as possible. We will post more information as it becomes available.

We apologize for any inconvenience we may have caused.


[Date & Time]
Oct. 21, 2005 from 13:09 (PDT)

[Details]
Login difficulties with PlayOnline and its services.

[Affected Services]
PlayOnline

Official PlayOnline Announcement



From:PlayOnline
Oct. 21, 2005 13:25 [PDT]

PlayOnline Login Difficulties (Oct. 21)

We are currently experiencing login difficulties with the PlayOnline and its services. The issue is currently being addressed, and new updates will follow as additional information becomes available.

We deeply apologize for the inconvenience.

[Date & Time]
Oct. 21, 2005 from 13:09 (PDT)

[Issue Details]
Login difficulties with PlayOnline and its services.

[Affected Services]
PlayOnline

Official PlayOnline Announcement



From: PlayOnline
Oct. 21, 2005 06:30 [PDT]

Registration Server Maintenance (Oct. 23)

The PlayOnline registration server will be unavailable due to maintenance at the following time. During this time, users will be unable to register or unsubscribe PlayOnline accounts, review or update their member information, or review, purchase, cancel, or reactivate Content IDs.

We apologize for the inconvenience.

[Date & Time]
From Oct. 23, 2005 19:00 to Oct. 24, 2005 0:00 (PDT)
*Maintenance completion time may be subject to change.

[Affected Services]
PlayOnline

Official PlayOnline Announcement

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