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News Item: POL Login Issues (Oct 21)
From: Cuer
Administrator
Posted: 2005-10-21 18:29:13
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Quote
PlayOnline Login Issues; Registration Server Maintenance
From:PlayOnline
Oct. 21, 2005 13:25 [PDT]
PlayOnline Login Difficulties (Oct. 21)
We are currently experiencing login difficulties with the PlayOnline and its services. The issue is currently being addressed, and new updates will follow as additional information becomes available.
We deeply apologize for the inconvenience.
[Date & Time]
Oct. 21, 2005 from 13:09 (PDT)
[Issue Details]
Login difficulties with PlayOnline and its services.
[Affected Services]
PlayOnline
Official PlayOnline Announcement
From: PlayOnline
Oct. 21, 2005 06:30 [PDT]
Registration Server Maintenance (Oct. 23)
The PlayOnline registration server will be unavailable due to maintenance at the following time. During this time, users will be unable to register or unsubscribe PlayOnline accounts, review or update their member information, or review, purchase, cancel, or reactivate Content IDs.
We apologize for the inconvenience.
[Date & Time]
From Oct. 23, 2005 19:00 to Oct. 24, 2005 0:00 (PDT)
*Maintenance completion time may be subject to change.
[Affected Services]
PlayOnline
Official PlayOnline Announcement
From: Cuer
Administrator
Posted: 2005-10-21 18:39:00
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Quote
There are obviously large problems with the servers once again, which is frustrating for all of us who want to just get on and play. Here at ffxi.somepage.com, we'd much rather be spending time updating the site and playing the game, than posting (once again) about the servers having problems. As trying as it is, please refrain from posts that just complain about the problem as it stands; we all know there's a problem, and this is not the sort of forum designed to reflect the annoyance of every FFXI player.
In short, as per the
Forum Guidelines
, if you have something informative to say, don't hesitate to leave a post. If you want to complain about the server problems, please take it elsewhere.
From: Cuer
Administrator
Posted: 2005-10-21 19:10:32
Reply
Quote
From:PlayOnline
Oct. 21, 2005 15:05 [PDT]
PlayOnline Login Difficulties (Oct. 21): Follow-up
This is a follow-up to the previous news regarding login difficulties with both PlayOnline and its services.
Currently investigation and recovery work are underway and we hope to resolve this issue as soon as possible. We will post more information as it becomes available.
We apologize for any inconvenience we may have caused.
[Date & Time]
Oct. 21, 2005 from 13:09 (PDT)
[Details]
Login difficulties with PlayOnline and its services.
[Affected Services]
PlayOnline
Official PlayOnline Announcement
From: Cuer
Administrator
Posted: 2005-10-21 21:00:13
Reply
Quote
From:PlayOnline
Oct. 21, 2005 17:45 [PDT]
PlayOnline Login Recovery (Oct. 21)
At the following time, we experienced login difficulties with PlayOnline and its services.
After the investigation, we have determined that the cause was due to the failure of the server equipments.
The recovery process is now complete but we will continue to investigate and maintain best service possible. We deeply apologize for the inconvenience this may have caused.
In case if you are still experiencing login difficulties, please try again after restarting your equipments.
[Date & Time]
Oct. 21, 2005 from 13:09 to 17:40 (PDT)
[Details]
Login difficulties with PlayOnline and its services.
[Affected Services]
PlayOnline
From: B854th
Registered User
Posted: 2005-10-22 02:11:15
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Quote
I am sorry to have to come on here and say this, but it is now 2AM Eastern time and still no FFXI!!!! This is growing very tiresome and I do not know how much more I can be a paying customer for service that I seem to recieve at best 3 times a week.
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